Keybound Support
A local-first password manager for macOS, iOS and Android. There is no account, no server and no sync service. Your vault is a single encrypted file on your device, and the only thing that opens it is your master password.
Contact us
Email the developer directly. There is no ticket system and no bot in between.
- Email: dev@flowlabapps.com
- Website: flowlabapps.com
- Privacy policy: Keybound privacy policy
We aim to reply within a few business days.
Reporting a problem
Please include as much of this as you can — it usually turns a week of guessing into a same-day fix:
- Device model and OS version
- What you were doing — unlocking, importing, syncing
- What you expected versus what happened
- Steps to reproduce
- Never include your master password, recovery key or any vault contents
Common questions
What happens if I forget my master password?
Use your recovery key. Without either, the vault cannot be opened by anyone, including us. That is the point.
Is there a cloud sync?
No. Devices sync directly to each other over your local network, with a code you confirm on both screens.
What exactly gets sent during a breach check?
The first five characters of a password's SHA-1 hash, and nothing else. The service returns hundreds of candidate hashes and the match is computed on your device.
Can I import from another password manager?
Yes — Bitwarden, 1Password, KeePassXC, LastPass and browser CSV exports are supported.
Where does the encryption happen?
In Rust, on your device. The interface never receives the master key, TOTP seeds or passkey private keys.
Which platforms are supported?
macOS, iOS and Android.
Privacy and data requests
Keybound collects nothing. There is no sign-up, no email address, no device identifier, no usage analytics, no crash reporting and no advertising.
Because nothing leaves your device, there is no account to close and no server-side data for us to export or delete. To remove everything the app has stored on iPhone and Android, delete the app from your device.
On a Mac, moving the app to the Trash leaves what it stored behind.
In Settings, turn off Unlock with Touch ID first: that removes the key Keybound keeps in your Keychain, which deleting a folder would not. Then quit Keybound and delete ~/, which holds the encrypted vault and its settings. Backups you exported are your own files and stay where you put them. Full detail is in the
Keybound privacy policy.