Privacy Policy
The short version. Universal Remote collects no data. It talks to your TV over your own network and to nothing else.
This Privacy Policy explains how Flowlab Apps (“we”, “us”) handles information in Universal Remote (the “app”). It is written to be read, not to be survived.
1. What we collect
Nothing. There is no sign-up, no login, no email address collected, no advertising identifier, no usage analytics and no crash reporting. No SDK in the app reports your behaviour to anyone.
Flowlab Apps operates no server that holds your Universal Remote data, because no such data ever reaches us. That is not a policy decision we could quietly reverse in an update — there is no backend to send it to.
2. What the app stores, and where
Everything Universal Remote saves is stored on the device you are using it on.
| What | Where | Why |
|---|---|---|
| Paired and favorite devices | On your device | So you do not have to re-pair every launch |
| Pairing tokens issued by your TV | On your device | So the TV keeps trusting this phone |
| App preferences | On your device | To remember your layout and settings |
3. Permissions
Universal Remote asks for the following, and nothing else. Every permission marked optional can be declined, and the app keeps working without it.
- Local network — To discover TVs on your Wi-Fi and send them commands. Nothing about your network is sent off your device.
4. Network activity
Traffic goes from your phone directly to your TV on your own local network. There is no account, no cloud service and no server operated by Flowlab Apps involved in controlling a device.
5. Third parties
None. No analytics SDKs, advertising libraries or trackers are included.
We do not sell, rent, share or disclose your personal information, because we do not hold any of it.
6. What we declare to the app stores
Apple and Google each require a privacy declaration alongside the app listing. These are the answers we give for Universal Remote, reproduced here so you can check them against the rest of this policy.
| Store declaration | Our answer |
|---|---|
| Apple App Store — App Privacy | Data Not Collected. Nothing is collected from this app, by us or by anyone else, so no data type is linked to you and none is used to track you. |
| Google Play — Data safety | No data collected. No data shared with third parties. No data is transmitted off the device, so there is none to encrypt in transit. Users can erase everything the app holds by deleting it. |
| Account deletion | Not applicable — the app has no account. See Data & Account Deletion. |
Universal Remote does send network traffic — commands to a television on your own Wi-Fi. That traffic stays inside your home network, never reaches a server operated by us, and carries nothing about you, which is why the declarations above read no data collected.
7. Children
Universal Remote is not directed at children under 13, and it collects no personal information from anyone of any age. Because nothing is collected, nothing is collected from children.
8. Additional notes
The app does not read your viewing history, does not know what you are watching, and does not inventory the other devices on your network beyond the televisions it is looking for.
9. Your rights and your choices
Privacy laws including the GDPR and the CCPA give you rights to access, correct, export and delete personal data a company holds about you. Flowlab Apps holds no personal data about Universal Remote users, so there is nothing for us to produce, correct or erase on request.
You remain in full control of the data on your own device:
- Delete individual items from inside the app.
- Remove the app to delete its local data, subject to your device's own backup and restore settings.
- Revoke any permission at any time from your device's system settings.
We do not sell personal information and never have. We do not share personal information for cross-context behavioural advertising.
10. Security
Because your data stays on your device, its security rests on your device's own protections — your passcode, your biometric lock and your operating system's storage encryption. Keep your device updated and locked.
11. Changes to this policy
If this policy changes, the revised version will be published at this address with a new date at the top. If a future version of Universal Remote ever begins collecting data, this policy will be updated before that version is released, and the app will ask for your consent in-app.
12. Contact
Questions about this policy, or about privacy in any Flowlab Apps app:
- Email: dev@flowlabapps.com
- Support: flowlabapps.
com/ apps/ universal-remote/ support/
We aim to answer within a few business days.